CONFIRMLY
2025
Category
PRODUCT DESIGN
Design Tool
FIGMA
OVERVIEW
Confirmly offers a user-friendly and streamlined solution for conducting thorough background checks on people. It provides an extensive range of features including character referencing, previous employment verification, fraud watchlist, identity confirmation, media check, real-time address verification, and much more. The platform is designed to help businesses and organizations make informed decisions and mitigate potential risks.
BACKGROUND
The world is ever-evolving, and with it, the priorities of individuals and businesses alike shift. Occasionally, specific moments arise that serve to alter and define everything. These moments can prove either beneficial or detrimental to one's mood, from minor inconveniences such as a broken shower or coffee machine to more serious issues such as a key breaking inside a lock or a delayed presentation due to traffic. Often, these occurrences are outside our control, but Confirmly seeks to help businesses save valuable time and energy, allowing them to concentrate on what truly matters. Speed is crucial in business. Your ability to complete tasks with minimal friction and as swiftly, as feasible, can open up new doors for you. Technology makes things easier for everyone involved, but the process works the same way it has for decades. We see a huge opportunity to innovate and evolve from the traditional model of managing workflow in a business. The foundation of this product sits on the belief that a functional team needs a functional workflow. The in-betweens, on the other hand, can be a catastrophe. They can be a huge mess - a gigantic disaster - at times.
Confirmly is an invaluable tool for those seeking to maximize these crucial moments. How can we aid individuals in crafting their ideal lives, and more importantly, how can we assist in designing successful businesses?
MY ROLE
Mono, the parent company, contracted me to design Confirmly, with the objective of enabling businesses to collect data in a more efficient and secure manner. This was a critical project that played a vital role in Mono's expansion.

THE APPROACH
Focusing on goals
In light of the transition from traditional top-down management to a more decentralized bottom-up approach, it has become necessary to reconsider the software used to manage workflows. Confirmly recognized this need and developed an advanced workflow software that assists businesses in collecting and processing data with ease and efficiency.
Following the creation of the product requirement document and a fruitful alignment with the CEO, a significant portion of my effort was devoted to considering strategies for the effective management and security of individuals' data within the context of our product, Confirmly.

To initiate the project, my first step was to document potential data privacy risks and formulate a plan to mitigate and prioritize them. After gaining the approval and alignment of the CEO, I proceeded to create high-fidelity designs.
ONBOARDING
The onboarding process is pretty straightforward with easy step-by-step guide so businesses can sign up in minutes.

Onboarding on Desktop Web

Mobile Responsiveness
DASHBOARD
The dashboard on Confirmly presents an intuitive interface that provides businesses with a comprehensive overview of all background checks conducted, and the corresponding actions to be taken. It is designed to display all relevant information in an easily digestible format, helping businesses make informed decisions on the next course of action. The dashboard provides businesses with real-time updates on the progress of background checks, helping them stay up-to-date and manage the process more efficiently.

Dashboard on web

Mobile responsiveness
BILLING & PAYMENT
To ensure smooth and efficient payment processing and tracking of transactions, I meticulously designed an end-to-end payment flow. This involved creating a comprehensive billing model that would support various payment methods and allow for seamless payment processing across multiple currencies.

LOOKUP & REQUESTS
Businesses have the flexibility to perform either a lookup or request for a background check through Confirmly. A lookup allows users to search our database for existing background check reports on an individual, while a request enables businesses to initiate a new background check process. Both options are available to ensure that businesses have the necessary tools to perform comprehensive background checks quickly and easily.

COLLECTING INFORMATION
I designed a user-friendly interface that enables recipients to fill out background check request forms seamlessly. I created a variety of templates that streamline the process and expedite the task. Additionally, I placed a significant emphasis on data privacy and protection to ensure that customers' sensitive information remains confidential.

Let’s create awesome products together, feel free to contact me to see how we can collaborate.
©2025